Promotions

• Product Information

  Details & Care

  Shell, Lining & Wadding: 100% Polyester. Faux fur: 50% Acrylic, 32% Modacrylic, 18% Polyester. Dry clean only. Model wears a UK 18/US 14. (Based on a UK 18) Centre back length: approx 103cm.

• Delivery info

  *Plus applicable taxes at checkout. Import duties for all US deliveries will be automatically paid for by Karen Millen

  $9.99 Express Shipping on all orders*

  Shipping option	Shipping times	Shipping cost
  USA Standard Shipping	Up to 8 business days	$9.99 per order
  USA Express Shipping	3-4 business days	$14.99 per order
  Canada Standard Shipping	Up to 7 business days	$16.99 per order
  Canada Express Shipping	Up to 3 business days	$29.99 per order
  UPS Access Point Express Saver Collection	4-5 business days	$13.00 per order

  Click here for further information.

  Hermes Parcel Shop is a new parcel collection service, with over 4,500 nationwide ParcelShops open from early until late, 7 days a week.

  You can collect your order from your nearest Hermes Parcel Shop. Just bring your collection code and ID with you when collecting your order.

  Your order will be held at the store for 10 days, before being returned back to us at karenmillen. Delivery to your nearest ParcelShops will be between 12:00 and 18:00. You will receive regular SMS messages keeping you up to date on your delivery. A form of identification will need to be produced when collecting the parcel

  Acceptable forms of identification

  • Birth Certificate
  • Citizen Card
  • Customer Statement or Order Confirmation
  • Foreign ID Card
  • NI Card

  • Passport
  • Tenancy Agreement
  • UK Biometric Card
  • UK Driving License
  • Utility Bill

  HUBBOX: THE EASY TO USE PARCEL COLLECTION SERVICE, WITH OVER 4,200 LOCATIONS ACROSS THE UK

  • Simply select the HubBox Collect Point nearest to you
  • You will receive a confirmation email once your order has been placed
  • Once your order is ready for collection, you will receive an email with your unique Collection Code. Please bring this with you or a form of ID with your name
  • Collect at a time convenient to you: shops are open 7 days a week until late

  InPost 24/7 Parcel Locker

  Collect your order from nearly 1,200 InPost lockers nationwide.

  All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Simply choose the locker that’s most convenient for you - whether that’s close to home, work, gym or another place you frequently visit. Orders will arrive in lockers between 12pm and 7pm and be held in the locker for 72 hours.

  All InPost lockers are accessible 24/7! Orders will arrive in lockers between 12pm and 7pm and be held in the locker for 72 hours..

  All InPost Lockers are in well lit, safe and secure areas with ample parking. Locations include supermarkets, petrol forecourts and train stations.

  All InPost Lockers are in well lit, safe and secure areas with ample parking.

  To see how easy it is to collect your order see our video here.

  To see how easy it is to collect your order see our video here.

  Watch Video

• Returns info

  We hope you are satisfied with all of your purchases but if you ever need to return an item, you can do so within 30 days from the date your parcel was dispatched.

  Please note, we cannot offer refunds on pierced jewellery, Fashion face masks, cosmetics and on swimwear if the hygiene seal is not in place or has been broken.

  Click here to view our full Returns Policy.

• Pricing Policy

  Our “Compare At” price is the price with the line strikethrough next to some of our products. This is what our percentage off promotions or discounts are often based on. We want to inform you that the way we decide our “Compare At” price depends on various factors, including market research we’ve previously carried out, our own general internal pricing analysis and through an understanding of what our competitors are charging.

  If you frequently shop with us, you may have noticed we’ve previously sold a particular product at the “Compare At” price, however, this does not necessarily reflect the former sales price of an identical product on site. We believe that our “Compare At” price is a fair indication of what one of our competitors would sell a particular product (or one similar to it) at full retail price, in one of their stores and/or online, before applying their own promotions or discounts.

  That’s why before purchase, it’s important to acknowledge that you fully understand that our “Compare At” price represents our opinion and insight of the full retail value of the product today, and that it is not necessarily reflective of our former sales price of the product. We continue to ensure your shopping experience is at the utmost standard and thank you for your continued loyalty.