WORKING AT KAREN MILLEN

Our Values & Culture

Our values sit at the very heart of how we operate globally and are the key ingredients that make up KM culture which is one of our most precious assets. It sets the limits of what we can achieve.

A culture where “think perfect, create extraordinary” can never be taken for granted. It must be nurtured, invested in and valued.

How can I live these everyday?

We all know what we think is perfect. At KM, that’s where our ambition starts – striving for perfection; always. Then we set our sights on being extraordinary. It’s a mind-set, not a process and something we can all achieve every day.

We have identified four values and four key behaviours that underpin our values. We expect our people to demonstrate these behaviours every day, in every role.

Vacancies

Values
Individual
Leader
Values
ALWAYS PUT THE CLIENT FIRST
  • Individual
  • I have a clear understanding of the Client
  • I’m passionate about the service I provide
  • I’m motivated to exceed client expectation
  • I take pride in everything I do
  • Leader
  • I focus the team to understand and deliver against the needs of the Client
  • I lead my team to deliver uncompromised quality
  • I’m passionate about the service provided
  • I encourage my team to be consistent ambassadors
MAKE IT HAPPEN
  • Individual
  • I consistently achieve results
  • I am organised and prioritise my own work
  • I embrace change
  • I have a can do attitude
  • Leader
  • I communicate and share a clear vision
  • I meet deadlines and ensure the team meet theirs and their responsibilities
  • I encourage challenge and debate
  • I support and drive change initiatives
ENJOY FREEDOM WITH RESPONSIBILITY
  • Individual
  • I embrace personal accountability
  • I am committed and contribute positively
  • I work well with little supervision
  • I use my initiative, deal with facts & apply common sense
  • Leader
  • I empower my team to succeed through coaching and mentoring
  • I embrace personal accountability
  • I take challenging decisions and coach my team to do the same
  • I delegate responsibility, clarify expectations and give the team the freedom to deliver
PLAY AN ACTIVE PART IN THE TEAM
  • Individual
  • I communicate clearly & respect my colleagues
  • I understand how my role fits in with the team & broader KM business
  • I enjoy seeing others in the team succeed
  • I know the impact emotions and behaviours can have and control my own
  • Leader
  • I empower my team to succeed through coaching and mentoring
  • I embrace personal accountability
  • I take challenging decisions and coach my team to do the same
  • I delegate responsibility, clarify expectations and give the team the freedom to deliver