We care about the role we play in looking after our beautiful planet and have begun a journey to being the most sustainable we can be. We’re facing up to the future, doing more for our clothes, our suppliers, our communities and our planet. We know there’s work to be done, and we strongly believe it’s our duty to make conscious decisions at every step. This begins at home, with green initiatives at our head office, and continues through our supply chains, communication channels and beyond. We vow to continue rigorously auditing our processes and practices to minimise our impact, both socially and on the environment. It’s our promise to you - and to the planet.


1. Clothes. Made smarter

Making our clothes in a smarter way – with better materials, more sustainable design and less waste and packaging.

2. Suppliers. On better terms

Doing more for our suppliers – transparent supply chains, improved standards and management and a long-terms commitment to those that work in fashion.

3. Our business. Taking action

Running our business responsibly – strong governance, responsible marketing, a net-zero future and a role in communities we can be proud of.

To the planet:

We donate over 100,000 sample garments each year to charities.

We're members of the Sustainable Apparel Coalition, Sustainable Clothing Action Plan and the Microfiber Consortium, and are always striving to make our products better for the environment.

We're working with our suppliers on collections that use recycled or organic materials.

We create small quantities of each garment to gauge demand and avoid wastage. If a design is a big seller, we can make more quickly, knowing it won't end up in landfill.

Products we can’t sell are donated to charity or our recycling partners. These partners recycle thousands of pieces a month so they don't go in the bin.

Our dispatch bags are made of recycled material and are 100% recyclable. We're also working with our partners to reduce the environmental impact of the rest of our packaging.

We only buy renewable energy across our sites.

All our returns are paperless.

To the people:

Unlike many other retailers, we source a large proportion of our clothes in the UK and we firmly believe that ‘made in Britain' is a label of pride.

We're setting up a Garment and Textile Community Trust to support workers in the garment industry in Leicester.

We're developing and launching a state-of-the art manufacturing facility in Leicester to demonstrate best practice in manufacturing and worker engagement.

We're passionate about diversity and inclusion. Our D&I forum works to ensure representation for all, both internally and externally.

We believe people of all shapes, sizes and backgrounds should feel represented by Karen Millen. We're committed to this through the content we create and the ambassadors we work with.

Our wash-well guide will help extend the life of your clothes, as well as look after the planet.

1Wash more less often.
Wash your clothes only when they need it. Washing a full load will also cause less friction between clothes.
2 Keep the temperature low.
When you wash at low temperatures, you’ll help reduce the release of microplastic fibres in your clothing, which in turn reduces CO2 emissions.
3Dispose of lint in the bin.
If you’re giving your dryer a clean, throw lint in the bin and never down your drains.
4Shorten the cycle.
Long periods of washing can cause more friction between fabrics, so it’s always best to avoid long washing cycles.
5Look for eco labels.
Some of the chemicals used in washing detergent can have a negative environmental impact, so try and look out for eco labels when you shop.
6Air dry.
Save energy and money by air drying your clothes when you can.

Each day thousands of items of clothes are left in landfills – and it’s time for it to stop. Do your part for the planet and recycle unwanted clothing using the reGAIN app. Not only will you be reducing landfill waste, you’ll be saving money on your next purchases, too.

Just follow these steps below:

1. Download and register on the reGAIN app.

2. Place your unwanted items in a box or bag. Print your free shipping label and take your parcel to a drop-off point.

3. Receive your discount codes.

*Available on the Apple app store or Google Play. Minimum send of ten items. Your code will be activated after 30 minutes from the drop-off time.

Fabric Glossary

Everything you need to know about the fabrics we use and how they’re better for the planet.

Digital printing:

The process of applying prints, motifs and patterns with a digital printer. This technique reduces water waste and energy usage versus conventional printers.


The tanneries we use have been audited to the Leather Working Group standard, which aims to lessen the impact of leather production on the environment. All our leather pieces are by-products of the meat industry, and some are also tanned without the use of chrome.

Natural fibres:

This includes fabrics made from 100% linen or cotton with planet-based origins.

Organic cotton:

Organic cotton is cultivated without the use of chemicals, synthetic fertilisers, pesticides or any form of genetic modification. It has a smaller impact on the planet, conserving the soil and surrounding environment.

Recycled nylon:

Made from pre-consumer fabric waste, recycled nylon offers a more sustainable alternative. For example, garments made from old fishing nets.

Recycled polyester:

Recycled polyester gives a second life to plastic that could otherwise end up in landfill or the ocean. It also leaves a smaller impact on the environment, using less water and energy and producing less emissions.

Surplus stock:

Leftover fabric and offcuts from garment production, used to create new products.


A fabric comprised of natural fibres. It’s produced using chemicals that are less toxic to the environment and recycled during the production process, leaving minimal waste.


Our viscose is more sustainably sourced from carefully managed forests.


Our wool is responsibly sourced and certified to strict animal welfare standards.