Karen Millen Care Guides

Keep your clothing looking as good as new with our care guide.


Our watches are all one size, check the individual product information for details on dimensions before you order to make sure you're happy with your item.

Batteries

The battery should be replaced every 18 months and should only be carried out by an approved stockist or specialist repairer.

Handling

Your watch will not withstand extreme shocks or vibration. It is sensible to remove your watch before commencing rough work or situations where the watch could be damaged.

Bracelet Watches

Take care to avoid bending the bracelet beyond the normal curvature of the wrist. It is recommended the watch be kept in the presentation box when not in use. Avoid placing the watch under heavy objects or loose in a handbag.

Water Resistance

If your watch is not marked with the words 'water resistant' or a degree of water resistance e.g. 3ATM, then it is not water resistant. Care should be taken to avoid getting the watch wet. This usually applies to the watches designed for dress or cocktail type wear.

3 ATM

The watch is designed to withstand accidental splashing or rain but not suitable for swimming.

5 ATM

The watch is designed to withstand leisure type swimming i.e. swimming baths, yachting and taking a shower. It is not designed to withstand sports such as scuba diving etc.

10 ATM

The watch is designed to withstand swimming, yachting, taking a shower, shallow diving e.g. swimming baths and bathing but not scuba diving.

  • Do not operate buttons or the crown while the watch is in contact with water.

  • Remember diving into a swimming pool can very briefly and significantly increase pressure on your watch. It may be that the action of diving into the pool increases the pressure to your watch to beyond the limits it has been designed to withstand.

  • Wide variance of temperature can affect, temporarily, the time keeping accuracy of your watch. Pressure in ATM's is a test pressure and should not be considered as actual diving depth as movement in the water tends to increase the pressure bearing at a given depth.

NEED A REPAIR?
We offer a comprehensive repair service.

Can I take my faulty watch to a store to repair?
Yes, you can take your faulty watch into any of our stores to be repaired. A member of the team will then forward on to our repair centre. If you'd like to send the watch to the repair centre yourself, please include a cheque for £5 to cover postage.

What will happen if my watch can't be fixed?
If your watch can't be repaired and is under warranty, we'll offer a replacement of the same value.

Is this fare the same worldwide?
Yes, the policy is the same worldwide.