- The Karen Millen Story
Glamorous, distinctive clothing and accessories for the confident, uncompromising woman of today. We are known worldwide for our perfectly cut pieces, from on trend leather jackets to investment coats and occasion wear. Our Story Karen Millen was founded in 1981 by Kevin Stanford and Karen Millen. With a loan of just £100 they began manufacturing and selling white shirts to their friends. A party plan network followed, and in 1983 they opened their first store in Kent. The company has continued to expand, and its global presence now stretches from the UK to Europe, Russia, Asia and Australia.
Gemma Metheringham became creative director in 2006, overseeing a team of 12 designers that work on our ready to wear, accessories and lingerie collections. In March 2009 Karen Millen became part of Aurora Fashions. In March 2011 it was announced that Karen Millen would be established as an independent company, with Derek Lovelock as Executive Chairman, working with Joint Managing Directors Gemma Metheringham and Steve Price. The Collections We produce 12 collections each season covering day, work, occasion and weekend wear. Everything in the collections is designed in-house, from the lace used in our famed eveningwear to the embossed hardware on statement bags. In-house pattern cutters complete the team, and help to perfect the flattering fit for which we're famed.
- How do I care for Karen Millen footwear?
Dust and dirt should be removed prior to cleaning with a neutral leather cream.
Dust and dirt should be removed prior to cleaning. A crepe brush should be used to remove any marks in the suede.
Dust and dirt should be removed prior to cleaning with a rubber brush or fabric foam cleaner.
EMBELLISHED SHOES Particular care must be taken whilst wearing decorated shoes. Beads and crystals may be lost or damaged if caught or snagged.
Due to its porous nature a leather sole will absorb some water. For this reason we do not recommend that they be used excessively in very wet conditions. A leather sole will wear away (even under normal conditions) making it necessary to resole regularly. Leather soles are often painted. This is a cosmetic feature which will wear away in patches when worn. Leave wet shoes to dry naturally (never by artificial heat). The use of a shoetree will help maintain the shape of your shoes.
Top pieces on heels are a replaceable component. Do not allow them to wear down. They should be replaced regularly by a good shoes repairer. Thin and delicate heels must be worn with extra consideration. Wearing shoes on very uneven surfaces or when driving may weaken the shoes and could spoil the leather sole or intricate components.
- How do I care for Karen Millen bags & purses?
These should be cleaned with a suitable polish or cream.
A crepe brush can be used to remove dirt, dust and small marks.
HUMIDITY AND RAIN
Humidity and rainwater damage all kinds of leather. Care should be taken to protect your bag. If it does get wet, dry it at once with a soft cloth in order to avoid staining and rippling. A good protector spray will help to guard against staining and water penetration. Never use artificial heat to dry your bag.
SEQUINS AND EMBROIDERY
Delicate fabrics, beads and sequins may be lost or damaged if worn in conditions where continual rubbing occurs. Sequins and beads may become discoloured if brought into contact with alcohol based liquids.
- How do I care for Karen Millen jewellery & small accessories?
Karen Millen fashion jewellery is made to the highest specification and is plated to achieve a luxurious finish with rhodium plating or white bronze.
Swarovski crystal is used in some styles. Made in Austria, the Swarovski name is world renowned – their crystal being noted for its purity, brilliance and sparkle.
All Karen Millen jewellery is nickel free.
Pierced earrings cannot be tried on prior to purchase. Regretfully earrings cannot be accepted for refund unless faulty.
Jewellery should be carefully stored in the protective pouch supplied. Care should be taken to protect it from knocks, chemicals, extreme temperatures and sunlight. Costume jewellery is fragile but when treated with respect will look fabulous for many years.
Sunglasses can be fragile and lenses can scratch easily. The following guidelines will help you to look after your sunglasses and keep them looking good for longer.
Clean your sunglasses with a soft cloth, preferably one that has been specifically developed for cleaning lenses.
Store your sunglasses in the case provided. Avoid putting your sunglasses face down on any surface as this may scratch the lenses.
On a hot day avoid leaving your sunglasses on your car's dashboard as the heat can damage the lenses and distort the frames.
Avoid wearing your sunglasses on the top of your head as this may also distort the frames.
All our sunglasses are covered by a guarantee against faulty manufacture. In the unlikely event of this happening they should be returned to the place of purchase.
The battery should be replaced every 18 months and should only be carried out by an approved stockist or specialist repairer.
Your watch will not withstand extreme shocks or vibration. It is sensible to remove your watch before commencing rough work or situations where the watch could be damaged.
Take care to avoid bending the bracelet beyond the normal curvature of the wrist. It is recommended the watch be kept in the presentation box when not in use. Avoid placing the watch under heavy objects or loose in a handbag.
If your watch is not marked with either the words ' Water resistant' or a degree of water resistance e.g. 3ATM, then it is not water resistant. Care should be taken to avoid getting the watch wet as damage to the movement may result. This usually applies to the watches designed for dress or cocktail type wear.
The watch is designed to withstand accidental splashing or rain but not suitable for swimming.
The watch is designed to withstand leisure type swimming i.e. swimming baths, yachting and taking a shower. It is not designed to withstand sports scuba diving etc.
The watch is designed to withstand swimming, yachting, taking a shower, shallow diving e.g. swimming baths and bathing but not scuba diving General notes
Do not operate buttons or the crown while the watch is in contact with water.
Remember diving into a swimming pool can very briefly and significantly increase pressure on your watch. It may be that the action of diving into the pool increases the pressure to your watch to beyond the limits it has been designed to withstand.
Wide variance of temperature can affect, temporarily, the time keeping accuracy of your watch. Pressure in ATM's is a test pressure and should not be considered as actual diving depth as movement in the water tends to increase the pressure bearing at a given depth.
We also offer a comprehensive repair service - prices are 25% of the retail price plus an additional postal charge of £2.50 for repairs within the UK or £5.00 for countries outside the UK.Please contact our customer services team here for details regarding repairs
- What size should I buy?
Below you'll find all the information you'll need to choose your perfect size:
International size guide & measurements
Bust 78.5 81 86 91 96 101 Waist 60.5 63 68 73 78 83 Hip 86.5 89 94 99 104 109 UK 6 8 10 12 14 16 USA 2 4 6 8 10 12 Austria,
32 34 36 38 40 42 Belgium
34 36 38 40 42 44 Italy 38 40 42 44 46 48 Russia 40-42 42-44 44-46 46-48 48-50 50-52
Knitwear and jersey guide
Bust 82 86 92 98 Waist 64 68 74 80 Hip 90 94 100 106 KM sizes 1 2 3 4 UK 6-8 10 12-14 16 USA 2-4 6 8-10 12 Austria,
34-36 38 40-42 44 Belgium,
34-36 38 40-42 44 Italy 34-36 38 40-42 44 Russia 40-44 44-46 46-50 50-52
UK 3 4 5 6 7 8 Europe 36 37 38 39 40 41 USA 5 6 7 8 9 10
Measure around the fullest part of your bust.
Measure around your natural waist.
Measure around your hips at fullest part (approximately 20cm from natural waist).
The Karen Millen Brand is fitted to a 5.8/1.72m model, therefore the descriptions used on the product information page indicate where the hem line falls on a model of this height.
The measurements in centimetres vary for each style therefore these measurements are just a guideline for when the belt is fastened on the middle hole.
Size 1 - 77cm, Size 2 - 87cm, Size 3 - 97cm
Size 1 - 68cm, Size 2 - 78cm, Size 3 - 88cm
Selected Shoe styles are sold in ½ sizes. Heel Height information will be shown in the individual description on the product page.
Sizes are displayed in cm's.
Model wears size 10 clothing.
Small = L, Medium = N, Large = P.
- What are the different cuts of jeans?
Find the perfect cut and fit for your shape with our essential guide to Karen Millen denim. All our denims have a minimum of 2% spandex or lycra for a great fit, comfort and great recovery.
Our classic timeless fit, cut to sit just below the natural waist about 3cm below the navel. Fitted through the thigh with boot flare from the knee. A great cut that flatters all, especially curvier figures.
A modern slim leg fit, cut to sit just below the natural waist about 4cm below the navel. Fitted through the leg from thigh to calf with ankle zip trims for a super slim silhouette. Biker zip pockets and stitched knee detailing.
A new fashion fit cut to be slouchy on the body, to sit about 5cm below the natural waist. Easy loose fit through the thigh with a tapered leg that has a rolled up finish.
A super smart tailored option with flattering deep waistband, cut to sit just below the natural waist about 2cm below the navel. Fitted through the thigh with a turn up to sit at the ankle bone.
A modern classic, the slim leg jean is cut to sit about 4cm below the natural waist. Fitted through the leg from thigh to calf with a narrower ankle for slim leg shape.
- What are the different cuts of jeans?
- Working with us
We're thrilled that you're interested in joining the Karen Millen family!
OUR VALUES AND ETHICS
Treat each other with honesty and integrity
Commitment to encouraging creativity and innovation
Commitment to nurture and develop people to the extent of their desired career path
We will communicate regularly on matters that affect employees
Encourage regular performance feedback and celebrate success
The Karen Millen DNA
Without a doubt you will be self-motivated and obsessed about delivering great results
Passion and natural ability to deliver exemplary service at all times
Team work orientated yet individually accountable
Commercially focused and motivated to continually deliver results and identify new opportunities
Creative and innovative
You will need to be numerate to GCSE level (or equivalent) and possess excellent communication skills
IT literacy is advantageous in stores and essential in most office roles
- What are the benefits of working at Karen Millen?
As well as offering an exciting and rewarding career, working for us can offer the following benefits:
Commission rate payments *
Generous paid holiday allowance that increases based on service and seniority
Staff uniform allowance *
Contribution towards gym membership joining fee**
Exclusive levels of high quality training and development
Regular performance reviews
*Store staff only ** Head Office staff only
- What careers are available within our retail stores?
You will be a team player working to achieve exceptional personalised customer service.
You will need a real interest in people and have superb communication skills to demonstrate your genuine passion for the brand and knowledge of our luxurious collection.
ASSISTANT MANAGER IN TRAINING
You will lead by example to meet your customer's individual needs.
In addition, you will support the store management team to coach and develop the Style Advisors.
This is your opportunity to learn key management skills and understand commercial performance.
Your ability to motivate and guide the store team will be crucial to support the Store Manager and drive commercial performance.
You will be running your own part of the Karen Millen business and your responsibilities include visually merchandising your store with attention to detail to create a unique shopping experience for your customers, analysing commercial data, and recruiting, training, developing and motivating your team to improve sales and consistently deliver outstanding customer service.
DAY IN THE LIFE OF A KAREN MILLEN STYLE ADVISOR
The job role is highly rewarding and is ideally suited for people who really care about excellent sales service and possess a real love of luxury fashion. We coach and encourage our Style Advisors to develop and enjoy using an array of stylist skills, as our key focus is our customer's satisfaction. A big part of your role will be getting to know your customers, building relationships and offering expert stylist advice which fits perfectly with each customer's individual needs. The job does require a high level of dedication and you will need to work hard to meet both business and customer expectations, however the rewards are great; building long-lasting friendships with many customers making the job very personal and satisfying, a sense of achievement when business targets are reached, and a personal development plan which will allow you to not only grow within your stylist role but the potential to progress within an exciting and internationally expanding company.
HOW TO APPLY
The most effective route is to contact your local store directly as each store manager manages his or her own recruitment. You will need to give your CV and ideally include a covering letter to the relevant store. Alternatively, you could email a CV and covering letter to: firstname.lastname@example.org.
In your communication please state what role you are interested in and for which location. Once we have received your CV your details are then forwarded to the appropriate store who will manage your application – you should contact the store to which you applied for any progress update. When we have specific store management roles we sometimes advertise using Retail Choice. You must have the legal right to work in the country to which you are applying and the minimum age is 16. Due to the high volume of applications that we receive we regrettably cannot personally reply to all candidates and so stores will only contact successful candidates to progress your application.
- What careers are available at head office?
HEAD OFFICE CAREERS
London City – (Old Street tube) and Stanton Harcourt in Witney, Oxford
Whilst most of the roles we employee probably require relevant qualifications or skills, we are open to hearing from talented and passionate people who feel they can bring something special to Karen Millen. The London Old Street office is the heart of the product innovation, production, design and store liaison. There are many departments based here:
We are entirely design led with our ranges designed in-house. The team inspires, guides and informs the business on upcoming trends. They are responsible for developing new shapes and key pieces for the new season and providesing colour and looks for the season's collections.
PRODUCT DEVELOPMENT (no buying function in KM)
The team are responsible for the development of our garments from conception through to delivery, ensuring that the critical path is managed effectively.
The team is responsible for all financial aspects of planning and trading for a department. It does this by working closely with the the Buying and Design teams to deliver a well-balanced and commercial range.
The team manages the relationships we have with our overseas partners. International is an exciting and rapidly growing area of the business who are responsible for maintaining brand integrity, product merchandising and the visual proposition.
Retail Operations is the communication link between Karen Millen stores, field teams and head office.
Our production team consists of our own internal supplier working closely with the design and product development departments. The Production Department assures the quality of the product, from first sample through to delivery. The team also assess the supply base for its suitability for the brand and monitors new and existing supplier's compliance to our standards of making and delivery of the range. Garment Technologists are responsible for the fit and quality of the garments, from design to manufacture, making sure that the most appropriate construction methods are used. Working closely with designers and pattern cutters their responsibilities include fabric testing, garment fittings and analysing product returns and faults. Pattern Cutters work closely with the Designers, to create accurate pattern templates from working drawings produced by a fashion designer. Once they produce the initial pattern, the in-house sample machinist makes up an example garment. The Pattern cutters then work with designers and garment technologists to make any adjustments or alterations to produce the final pattern. Sample machinists produce garment sample to show the design team how the finished item will look. They follow fabric, colour and size instructions from the designer, pattern cutter and garment technologist to prepare the sample and advise the design team.
HOW TO APPLY
Once you have mentally confirmed you fit the DNA to apply to Karen Millen and you feel you have the necessary skills, qualification or talent necessary for a particular role, you can forward your CV to: email@example.com.
Please submit an updated CV and covering letter stating your current salary, what role you are interested in, and for which location. Once we have received your CV your details will be forwarded to the appropriate manager who will manage your application. If you have speculatively submitted your CV we will assess your details against the criteria of any our vacancies and we will contact you should it be appropriate. We are unable to contact all candidates unless you have been successful in progressing with a vacancy.
- Our current vacancies
For more information and to apply, email: firstname.lastname@example.org.
Head Office Positions
Pattern Cutter, Fit Model, Web Designer Intern, Brand Corporate Communications Manager, Design Protégé, Commercial Retail Operations Administrator, Assistant Management Accountant, Country Manager – Germany.
Retail Positions - UK
Store Manager - Position available at: Bromley, Fenwick Newcastle, Cambridge (Mat Cover), Exeter (Mat Cover).
Assistant Manager - Position available at: House of Fraser Oxford Street, Meadowhall, Westfield, Canary Wharf, Cardiff St. Davids, Bath, Belfast, Cheltenham.
Senior Sales- Position available at: James Street London.
Supervisor - Position available at: Stratford, Leeds, Brompton Road London, Kildare, Maidstone House of Fraser.
Stylist - Position available at: House of Fraser Oxford Street, Cambridge.
Retail Positions EU
Store Manager - Position available at: Brussels (Mat Cover), Dusseldorf.
Assistant Manager - Position available at: Galeries Lafayette Hausseman.
Stylist - Position available at: Galeries Lafayette Hausseman, Parly 2, Berlin, Berlin Galeries Lafayette, Brussels, Dusseldorf.
- Work experience opportunities
We have established links with specific educational institutions for long periods of work experience, so these opportunities are quite hard to get, but if you are interested please note we start recruiting for these early. We are always keen to try and support work placements where there will be some tangible benefit to you as a placement, so feel free to send in a CV and covering letter stating what type of placement you are interested in, and we will see what we can do. Please send your CV to: email@example.com.